Well... [Where to begin?] The deal, I suppose... is simply that you are here now. For whatever reason, there is a force in this place that removes us from our own worlds and deposits us here, which... does come with a few—side effects, shall we say. For instance... I was as human as you are when I first arrived, but now I am what is called a Faerie.

[She punctuates that with a demonstrative flutter of her wings and a radiant smile, as if recalling the transformation fondly.]

You are bound to transform as well... But you needn't worry about that now. It tends to take time. For now, you should focus simply on getting yourself settled.